Sony is recalling 69,000 Vaio AC adapters, the company announced Wednesday. Insulation inside some VGP-AC19V17 adapters can fail over time, Sony said, posing an electrical shock hazard.
Sony said it has received four reports of adapters short-circuiting, with none of those incidents occurring in the U.S. No injuries have been reported, Sony said. The recall only relates to adapters with certain serial numbers; you can enter your number on Sony's site to see if your product is impacted.
The company said consumers with affected devices should turn off their computers, unplug them, and stop using the recalled AC adapters immediately. They should also contact Sony to arrange for a free replacement of the affected product.
Sony said it has received four reports of adapters short-circuiting, with none of those incidents occurring in the U.S. No injuries have been reported, Sony said. The recall only relates to adapters with certain serial numbers; you can enter your number on Sony's site to see if your product is impacted.
The company said consumers with affected devices should turn off their computers, unplug them, and stop using the recalled AC adapters immediately. They should also contact Sony to arrange for a free replacement of the affected product.
Sony can be reached toll-free at 877-361-4481, or online at esupport.sony.com/ac19adapter.
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